Why Choose Saficom Trade?
We built our business to solve the problems African importers face every day with overseas suppliers
The Problems You Know Too Well
If you've imported from overseas before, you've probably experienced these frustrations. We have too — which is why we do things differently.
Communication Barriers
Suppliers who don't speak your language, don't understand your market, and take days to respond to simple questions.
Quality Surprises
Products that look good in samples but arrive below specification. No recourse when things go wrong.
Hidden Costs
Prices that change after you've committed. Unexpected fees that appear on final invoices. Documentation charges you didn't know about.
Documentation Headaches
Missing certificates, incorrect paperwork, delays at customs because someone didn't prepare the right documents.
No Accountability
When problems happen, nobody takes responsibility. You're left chasing anonymous customer service teams across time zones.
Payment Risk
Suppliers demanding risky payment terms, or banks unfamiliar with African markets making simple transactions complicated.
How Saficom Trade Is Different
Every aspect of our business is designed to make importing easier, safer, and more predictable for you.
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Bilingual, Culturally Fluent Team
We speak fluent French and English. More importantly, we understand how business works in Francophone Africa — the relationships, the expectations, the way deals get done.
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UK Legal Protection
As a UK-registered company, every transaction is governed by British commercial law. You have real legal recourse if anything goes wrong — not a company in a jurisdiction you can't reach.
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Direct Access to Decision-Makers
No call centres. No ticket systems. You communicate directly with the people who can actually solve problems and make decisions. Usually within hours, not days.
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Complete Documentation
We handle all export paperwork: commercial invoices, certificates of origin, phytosanitary certificates, bills of lading, packing lists. Everything your customs authority needs, prepared correctly.
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Quality You Can Verify
We provide full product specifications upfront. Independent inspection available on request. If it doesn't match what we promised, we make it right.
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Transparent, Fixed Pricing
The price we quote is the price you pay. No hidden fees, no last-minute additions. We include all costs in our quotes so you can plan accurately.
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Flexible Payment Terms
We work with Letters of Credit and bank transfers through established UK banking relationships. Our banks understand African trade — no unnecessary complications.
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Long-Term Partnership Focus
We're not looking for one-time transactions. We want to be your regular supplier — which means we're invested in making every order successful.
Saficom Trade vs. Typical Suppliers
| What You Get | Typical Overseas Supplier | Saficom Trade |
|---|---|---|
| Response time | 3-7 days (if at all) | ✓ Within 48 hours guaranteed |
| Language support | English only, often poor | ✅ Fluent French & English |
| Legal jurisdiction | Foreign courts, hard to enforce | ✅ UK commercial law |
| Who you speak to | Sales reps, call centres | ✅ Direct to decision-makers |
| Pricing transparency | Hidden fees common | ✅ All-inclusive quotes |
| Documentation | Often incomplete or incorrect | ✅ Complete, customs-ready |
| African market knowledge | Limited or none | ✅ 15+ years direct experience |
| Payment options | Often T/T only, risky terms | ✅ L/C & T/T accepted |
| Problem resolution | Difficult, slow, often impossible | ✅ Direct accountability |
Our Guarantees To You
These aren't marketing promises — they're commitments we stand behind on every order.
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48-Hour Response
Every enquiry answered within 48 hours. If we can't help, we'll tell you honestly and quickly.
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Complete Documentation
All paperwork prepared correctly. If customs delays happen due to our documentation error, we cover the costs.
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Quality and speed
Products match specifications or we make it right. Independent pre-shipment inspection available.
15+
Years Experience
20+
African Markets
48h
Response Time
2
Languages Spoken
"Finally found a UK supplier who understands how business works in our region. Fair pricing, quality products, and they respond quickly to enquiries."
— Samuel R., Wholesale Buyer, Antananarivo
Ready to Experience the Difference?
Tell us what you need. We'll show you why importers across Africa choose Saficom Trade.